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Call Center

Location:Tahrir Street, Dokki, Cairo, Egypt, Middle East
Job Type:Permanent
Posted:28th Aug 2010
Closing Date:25th Sep 2010
Posted By:Telfoni, Inc.
Details:
Call Center

* answer phones professionally
* respond to customer inquiries
* research required information using available resources
* handle and resolve customer complaints
* provide customers with product and service information
* process orders, forms and applications
* identify and escalate priority issues
* route calls to appropriate resource
* follow up customer calls where necessary
* complete call logs
* complete call reports
 
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