Customer service representative

Salary:
Location:	Cornich El Nile, Ramelt Beaulac, Cairo, Egypt, Middle East
Job Type:	Permanent
Posted:	8th May 2008
Closing Date:	31st Oct 2008
Posted By:	REGUS Business centers
Details:
Customer service representative Reporting to the Operations Manager, the Customer Service Representative is responsible for: - Delivering Regus Customer Service Standards to all Regus Clients - Acting as point of contact for all internal client requests - Meet, greet and take client calls to Regus Standards - Up sell Regus Products and Services - Ensure Centre Facilities are clean and to Regus standards at all times - Ensure clients requirements are met - Order catering from suppliers and delivering to clients - Provide secretarial and concierge services to clients - Deal with post; outgoing mail and faxes for clients - Take bookings for meeting rooms from clients - Ensure meetings rooms are set up with correct equipment - Ensure all billing information captured correctly, and produce client invoices - Liaise with clients for all telecom and IT requests - Report faults and maintenance issues.

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