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: Information Technology Officer

Location:el manial, Cairo, Egypt, Middle East
Job Type:Permanent
Posted:25th Aug 2008
Closing Date:25th Sep 2008
Posted By:Ashoka Arab World Regional Office
Details:
: Information Technology Officer

1) Required Technical Knowledge
The Technical Officer must posses the follow technical skills and know-how:
- Installing and administering MS Windows XP Pr
- Installing and administering MS Office XP or 2003
- Installing MS Windows 2003 Server
- Administering Windows 2003 Server infrastructure
- Installing and Administering MS Windows 2003 Active Directory
- Administering MS Windows 2003 Networks
- Installing and Administering MS ISA Server 2004
- Be able to troubleshoot and replace hardware

2) Educational Qualifications
- Microsoft Certified MCP
- Microsoft Certified MCSE
- Cisco Certified CCNA

3) Language Skills
The Technical Officer must have a strong working knowledge of Arabic and English in written and spoken forms. He/she will be responsible for maintaining IT applications in both Arabic and English and conducting professional correspondence in English.

4) Technical Support
The Technical Officer must support all employees’ computer use, including trouble- shooting. The Officer must contact the equipment supplier should any technical problems arise.

5) Maintenance
The Officer must purchase spare/replacement technical equipment as required and ensure that office computers and software remain functional. This will require the Officer to provide repair services in-house or to contract external repair services, if necessary.

6) Internet and Email
The officer must remain in contact with the internet service provider in case of any internet-related problems, as well as keep track of usage fees. He/she must also be knowledgeable in wireless technology and troubleshooting within the office.

7) Website
The Officer must possess both an understanding of Ashoka Arab World’s website design and purpose, as well as the technical know-how to administer the site. The Officer will be responsible for updating the website with content and additional features, as needed.

8) Expansion of Web Platforms
The Officer will be responsible for expanding Ashoka Arab World's capacity to engage Ashoka Fellows and the public through various bilingual, web-based platforms, such as Changemakers and MyAshoka. This will require collaboration with Ashoka Headquarters in Washington, DC, as well as the ability to plan and implement these initiatives for the Arab region audience.

9) Network
The Officer must have sound understanding of wireless network technology, ensuring that network materials are accessible to all employees, and are secured and protected.

10) Back-up
The Officer will be responsible for regularly backing up network files for all employees.

11) Anti-virus
The Officer will be tasked with regularly updating the network’s virus software.

12) Reporting
The Officer will be tasked with providing technical reports and memos, written in English, on technical services provided. The Officer must also maintain correspondence with Ashoka Headquarters regarding all IT-related issues.
 
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